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Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Featured
Screenr is a web based screen recorder app that makes it a breeze to create and
share your screencasts around the web.
Still writing long paragraphs and attaching dozens of screenshots for a demo?
Simplify your support by creating and sharing screencasts. With the Screenr HappyFox help desk Integration.
Why Screenr?
Screenr is all about making creating and sharing of screencasts for easier understanding and
combined with HappyFox, makes for providing the complete customer support experience.
Create perfect demos without having to install or
download any extra software
Make it simpler for your customers to show your
support staff what the issue is
Improve quality of technical customer support
with this Help desk - Screencast integration.
Want to know more? Give us a call today.
Schedule a Personal Demo of HappyFox + Screenr.