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$ -- Per agent/mo
% % Savings Saving compared to monthly pricing
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents


$ -- Per agent/mo
% % Savings Saving compared to monthly pricing

$ $ for $ agents / year

  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center


$ -- Per agent/mo
% % Savings Saving compared to monthly pricing

$ $ for $ agents / year

  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA

Enterprise PRO

  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager

Number of agents is capped at 5 for Basic plan. No limit on agents for other plans. Non-profit and educational organizations are eligible for a discount.

Compare Help Desk Plans


Basic $29/mo

Team $49/mo

Pro $69/mo

Enterprise PRO $89/mo

Up to 5
No limit
No limit
No limit

Ticket Management

50 GB
500 GB
1 TB
2 TB

Customer Management

Help Desk Automation

Support Center

5 brands
15 brands
25 brands

Help Desk Reporting

Last 1 year
Last 3 year
Last 5 year
All Time




8AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)
5AM-5PM (Mon-Fri)

Third Party Integrations

Inbuilt Integrations


* Planned
# Only with custom domain

Frequently Asked Questions

Who are help desk agents? icon

Support agents (help desk staff) who will be actively managing and responding to tickets raised by contacts.

What are Categories? icon

Categories allow you to separate incoming requests into dedicated ticket types that can be distributed to a specific team, have unique SLA requirements, and produce insightful metrics.

How can I change my plan? icon

You can upgrade your plan at any point in time. However, if you want to downgrade, you can do it at the end of the current billing cycle. You may also write to [email protected] or contact your Account Executive.

Do you offer a trial? icon

Yes. We encourage you to request a demo to determine if HappyFox Help Desk is the right fit for your organization. Once we identify your needs, we'd be happy to provide access to a trial account where you can configure your proof of concept.

Do you offer discounts for non-profits or educational institutes? icon

We offer a 10% discount on annual subscriptions on any plan.

What are the available billing cycles? icon

We offer a monthly, annual and 2-year savings plan (paid upfront).

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